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Shipping
I have a preorder item in my order. When will my order ship?
How do I track my order?
Will the price appear on the box or packing slip?
Do you offer free shipping?
What state does my order get sent from?
Do you ship orders to the UK & EU?
How long does it take to ship to Alaska and Hawaii?
Do you ship internationally?
How long does shipping take?
The Tushbaby
Is The Tushbaby right for me?
How do I carry my baby in The Tushbaby?
Do you make a Tushbaby for twins?
Is The Tushbaby hands-free?
Is The Tushbaby machine washable?
What is a hip seat?
What's the difference between The Tushbaby and cheaper hip seats on Amazon?
Is there an option for a larger-sized waists?
What size waist does The Tushbaby fit?
Is there an age or weight limit for the Tushbaby?
Tushbaby Specs
Does The Tushbaby meet Government Safety Standards?
Is there Velcro on The Tushbaby's belt?
Is The Tushbaby fireproof? Does it use flame retardants?
How do I use The Tushbaby?
Is there a user manual for The Tushbaby?
Are The Tushbaby materials safe for babies?
Snug Specs
Do you have any safety tips or precautions for The Snug?
Can I use The Snug as a back carrier?
Has The Snug passed any safety tests or certifications?
Can I use The Snug with other carriers?
The Pearl
Can the Pearl be paired with other Tushbaby products?
Is the Pearl machine washable?
Can I nurse in the Pearl?
What’s special about the Pearl’s shoulder straps?
Does it have pockets?
Does the Pearl have storage?
Can I put the Pearl on without help?
Will the Pearl fit me?
Can I use it with my Tushbaby hip seat?
What’s the difference between the Pearl and the Hands-Free Carrier Set?
Is the Pearl Newborn Carrier safe for a baby’s hips?
What age and weight is the Pearl Newborn Carrier designed for?
Snug + Tushbaby combo
Are there any situations or activities to only use The Tushbaby (without The Snug)?
Is the combination suitable for all ages up to 3 years?
Returns & Warranty
Can I return the Toy Tushbaby
Can I return the Crossbody Strap
Special Offers
Can I return the Teether?
Is there a warranty guarantee for The Snug?
What's your warranty policy?
How do I process a return or exchange?
Can I return The Totebaby?
Can I return The Pack & Mini Pack?
Can I return The Waistband Extender?
Can I return The Pod?
Can I return The Snug?
Can I return the Changing Pad?
Can I return The Tushbaby?
Other
Safe Baby Wearing Tips
Customer Service Questions
Tushbaby Lite
Can the Tushbaby products be used with other carriers
Affiliate program
Does Tushbaby have social media?
