Returns & Warranty

Can I return the Toy Tushbaby

The Toy Tushbaby: We have a 30-day return policy for The Toy Tushbaby. All returns must include the tags and toy warning labels attached. If you'd like to return, head over to our Returns Portal, f...

Can I return the Crossbody Strap

We have a 30-day return policy for the crossbody straps. Head over to our Returns Portal, fill out your email and order number, and we'll send you a return label. All returns must have tags attach...

Special Offers

SPECIAL OFFERSOccasionally Tushbaby will offer special promotions to its customers. This can include a gift with purchase, Buy One Get One deals, free shipping, manufacturer offers, or other promot...

Can I return the Teether?

Our Teethers are not a case of " try before you buy" and you can probably guess why. For sanitary reasons, we cannot accept returns.

Is there a warranty guarantee for The Snug?

Tushbaby warrants that our products are free from any manufacturing defects in material or workmanship for a period of one (1) year from the original date of purchase. If you’re in need of warranty...

What's your warranty policy?

All Tushbabies come with 1-year product warranty, which covers any manufacturer defects. Snug and Pearl comes with a 6 month product warranty, which covers any manufacturing defect. All other produ...

How do I process a return or exchange?

We’ve made it easy for you! Visit our Returns Portal to start your return or exchange and to print out your return label.

Can I return The Totebaby?

Due to clearance pricing, our Totebabies are final sale.  

Can I return The Pack & Mini Pack?

The Pack + Mini Pack  We have a 30-day return policy for The Pack + Mini Pack. If you’d like to return, head over to our Returns Portal, fill out your email and order number, and we'll send you a r...

Can I return The Waistband Extender?

We have a 30-day return policy for the Waistband Extender. If you'd like to return, head over to our Returns Portal, fill out your email and order number, and we'll send you a return label. All ret...